The Delivery Group acquires e-commerce logistics service ETrak

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E-commerce and specialist mail services firm The Delivery Group (TDG) has acquired ETrak, a multi-carrier e-commerce delivery solution.

ETrak offers a single label, route-optimized, cross-border shipping solution that can produce real-time tracking information on shipments and detailed reports. Designed to be simple to integrate with existing warehouse management software, ETrak operates through a single cloud-based platform. The company also offers a full range of IOSS, delivered duty paid and delivered duty unpaid international delivery services to over 220 countries, with the assurances of denied parties and prohibited goods screening.

The Delivery Group is an international e-commerce and specialist mail services provider with the capacity to handle over one billion items per annum via its multi-carrier service platform and fleet of approximately 160 vehicles. With a turnover in excess of US$338m and employing 500 staff, TDG operates from four automated facilities at Warrington, Luton, Bristol and Maidstone with an additional Central London satellite in Bermondsey.

Steve Stokes, the CEO of TDG (above), commented, “The acquisition of ETrak is testament to our ongoing investment in technology-driven solutions, and our commitment to provide best-in-class service and products for our e-commerce customers and retailers. ETrak allows our clients to access fully compliant international delivery solutions in a rapidly changing market, offering delivery reliability at cost-effective prices.”

Mark Calladine, group e-commerce and international director of TDG, commented, “We have had great success this year in partnering with existing and new clients to reopen their EU sales channels, offering support in obtaining IOSS registration and guiding them through the transition of Brexit. ETrak allows us to continue to develop our international services with the consumer experience in mind – helping online retailers overcome the challenges of international shipping and maximize sales. We are truly excited to offer ETrak to our clients and work in collaboration with them to develop our technology further.”

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