Last-mile deliveries have increased 45% for Emirates Post in the UAE due to the rise of e-commerce.
Since January 1, Emirates Post has delivered almost two million shipments, with e-commerce accounting for one in three deliveries.
As e-commerce volumes have grown, Emirates Post has upgraded last-mile delivery services to support key players such as Amazon, Landmark and Mumzworld.
Abdulla Mohammed Al Ashram, acting group CEO of Emirates Post Group, said, “We identified last-mile delivery as one of our key growth areas last year and have been bolstering our network to ensure that we have the reach and resources to cater to the demands of online retailers as well as government and business entities.”
Emirates Post has rolled out a simplified integration process and cash-on-delivery to establish a hyperlocal network and sustainable capacity model to support increasing volumes.
The new model can support delivery of essential and non-essential retail items in under a week, enabling Emirates Post to deliver 99.8% of shipments on the promised delivery date.
Emirates Post has built its last-mile delivery volumes by supporting the banking and government sector, offering deliveries of essential documents.
Working with the authorities, Emirates Post has created digitized application processes for customers to register, book, process and receive essential government documents without visiting government offices.