Cainiao partners with DSers to support its cross-border logistics

LinkedIn +

Cainiao Network, the logistics arm of Alibaba Group Holding, has partnered with e-commerce solutions provider DSers to provide 1.2 million cross-border merchants with end-to-end smart logistics solutions in 130 countries and regions.

By leveraging Cainiao’s express courier shipping service, parcels can be delivered to consumers – in markets such as the US, Brazil, the UK, France, Germany and Spain – in seven working days. DSers specializes in product management solutions, coupled with order management and automation for ‘dropshippers’ selling on multiple e-commerce platforms to scale their online stores. By ‘dropshippers’, the company means e-commerce merchants who do not keep products in stock but, instead, purchase the goods from a third party that ship them directly to the consumers when orders are placed. This business model eliminates the stockpiling of inventory, meaning that operation costs are kept low without affecting the customer experience.

By partnering with Cainiao, DSers intends for its merchants to be able to tap into its technologies to improve cross-border logistics and supply chain stability – especially ahead of large sale events such as the upcoming Double 11 Global Shopping Festival, Black Friday, Thanksgiving and end-of-year celebrations.

The partnership will cater to the needs of e-commerce logistics, characterized by small parcel sizes in high volumes or frequency. Running alongside the current Cainiao-provisioned tiered logistics services for AliExpress – such as the AliExpress Standard Shipping, AliExpress Saver Shipping and AliExpress Premium Shipping options – Cainiao will also be offering customizable logistics services based on the merchants’ needs and product type via DSers. For example, merchants selling on multiple e-commerce platforms will be able to use Cainiao’s multichannel fulfillment service to improve first-mile logistics and overall logistics efficiency and customer experience. Merchants can also access a comprehensive online order management system that will automate batch processing to further expedite back-end processes for increased efficiency and accuracy.

Cainiao’s full-chain logistics service entails domestic first-mile pickup in China, international line haul, real-time tracking, one-stop after-sales service and more. This will offer full chain visibility to merchants, from the parcel leaving the factory in China and domestic warehouse up to last-mile delivery to overseas consumers. In addition, merchants can also look forward to periodic logistics reimbursements provided by Cainiao to further bolster their success and profits in the global markets.

Kevin Jones, CEO of DSers, said, “Over 85% of Shopify’s merchants are based in North America, Latin America and Europe. Here, DSers provides a supply chain SaaS management system to enhance their global competitiveness by empowering them with advanced supply chain fulfillment capabilities.”

Li Ya Ping, assistant general manager of Cainiao International Export Business, added, “Through our partnership with DSers, we are excited to be extending our services to support the dropshipping e-commerce business model, which reduces inventory costs for small and medium-sized merchants, thereby making it easier for businesses to tap on the overseas markets. At Cainiao, we understand the unique supply chain challenges that e-commerce merchants face and we strive to support them by enhancing cost and time efficiencies, and safeguarding stability, in order to unlock more opportunities for cross-border merchants in the digital economy.”

Share this story:

About Author

, web editor

As the latest addition to the UKi Media & Events team, Elizabeth brings research skills from her English degree to her keen interest in the meteorological and transportation industries. Having taken the lead in student and startup publications, she has gained experience in editing online and print titles on a wide variety of topics. In her current role as Editorial Assistant, Elizabeth will create new and topical content on the pioneering technologies in transportation, logistics and meteorology.

Comments are closed.