The demand for parcels services across the globe continues to grow, with Australia Post the latest national post to invest in new facilities to accommodate the boom. It is spending A$25m (US$17.4m) on a parcel facility in Adelaide, stating that this will be the company’s biggest ever operational investment in South Australia.
The new site will consolidate operations currently carried out across multiple sites into one state-of-the-art facility, featuring automated parcel processing for the first time ever in the state, significantly boosting parcel processing capacity and improving service standards for residents in South Australia.
Australia Post group chief executive officer and manager director Christine Holgate said South Australians are shopping online more than ever before, with this investment part of Australia Post’s ongoing efforts to keep up with demand, particularly in growing areas such as Adelaide.
“More than 14,000 South Australian households shopped online for the first time in April, with Adelaide’s post code (zip code) alone ranked third nationally by percentage of new online shoppers. This drove the state’s overall online shopping growth figure for the month to an incredible 86% up on last year. The facility will be critical in helping us to stay ahead of the continued growth in parcels, enabling us to get parcels from merchants and to our customer faster,” Holgate said.