ANALYSIS: Parcel locker essentials (part 2)

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In Part 2 of their ‘Parcel Locker Field Identification Guide’,Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast) discuss different classes of parcel lockers:

  • Does being app-based exclude sections of the population?
  • How can consumers be encouraged to download the locker network’s app?
  • Pre-delivery communications with the customer
  • Modular design of parcel locker banks
  • Battery life in screen-less ‘next gen’ parcel lockers
  • Modern Expo’s concept of lockers as street furniture
  • Overview of some of the prominent parcel locker manufacturers

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Ian Kerr is the founder and host of the Postal Hub Podcast, the weekly podcast for the postal and delivery sectors.


Marek Różycki is managing partner at Last Mile Experts, specializing in CEP and e-commerce last-mile advisory.

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