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Operations

UPS announces executive changes and new global operating model

Alex PackBy Alex PackSeptember 3, 20263 Mins Read
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A UPS van parked on a city street.
Credit: UPS

UPS has announced that Kate Gutmann, executive vice president and president, International, Healthcare and Supply Chain Solutions, will retire for personal family reasons, effective September 1. She will continue as a strategic advisor through March 2027.

Gutmann has spent nearly 37 years at UPS, and the company said she played a central role over the last six years in advancing its healthcare logistics business and guiding its international operations through recent changes in US trade policy, while delivering strong operating margins across her three business units.

Carol Tomé, CEO of UPS, said, “Kate represents the very best of UPS. Throughout her career, she has championed our customers, strengthened our global capabilities and delivered exceptional results. I am incredibly grateful for her leadership, wisdom and partnership.”

Gutmann said, “Reflecting on my journey at UPS which began with an internship and expanded to assignments around the globe, I’m deeply grateful. I want to thank my family for their support, and the executive team and our amazing employees for their unmatched drive and commitment.”

She will be succeeded by Wilfredo Ramos, who currently leads UPS’s Asia Pacific and Brokerage businesses and has more than 20 years of experience at the company. He will take on the title of executive vice president and chief International, Healthcare and Supply Chain Solutions officer.

The leadership change comes as UPS moves to a new global operating model, following the completion of its Amazon volume glide-down and network reconfiguration initiatives in June 2026. The company said the model is designed to standardize operational processes across regions while retaining flexibility for local markets, as part of its shift from a small package carrier toward integrated logistics services.

Nando Cesarone has been appointed executive vice president and chief global operations officer, overseeing UPS’s global air network, surface transportation, building and engineering operations, automotive operations and sustainability functions. Matt Guffey has been appointed executive vice president and chief US domestic officer, responsible for UPS’s US businesses including Small Package, Roadie, Happy Returns, The UPS Stores and Mail Innovations. UPS is also creating a new role of executive vice president and chief global commercial strategy officer, with a search underway to fill the position.

Tomé said, “At UPS, we intend to leverage the full power of our global network. By combining global standardization with local market responsiveness, we will create greater efficiency, enhance customer experience, and strengthen our ability to grow around the world.”

Related news, UPS to invest more than US$2bn in logistics network

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