As part of its ongoing investment in the regional community, Australia Post has opened a new post office in Narrandera, New South Wales.

Located at 57 East Street, the new post office replaces the temporary site on Cadell Street and offers Australia Post’s full range of services, including parcel delivery, financial services through Bank@Post, identification services and retail items such as business supplies, stationery and core postal products.

Sarah Coe, general manager of retail operations at Australia Post, said the new post office reflects the company’s commitment to upgrading services for the community.

Continue reading Australia Post opens new post office in Narrandera at Parcel and Postal Technology International.

Australia Post has welcomed a final decision by the Australian Competition and Consumer Commission (ACCC) not to object to a proposed price increase for reserved ordinary letter services, including raising the Basic Postage Rate from A$1.70 to A$1.85.

The increase is set to take effect on September 1, 2026, subject to finalization of regulatory processes.

Concession and seasonal greeting stamps will remain unchanged at 60 cents and 65 cents respectively, prices Australia Post says have held for more than a decade.

Continue reading ACCC clears Australia Post stamp price increase to A$1.85 at Parcel and Postal Technology International.

Postal operators worldwide experienced modest revenue growth in 2025, with average group revenue rising by 1.4%, driven mainly by parcels, according to preliminary results published by International Post Corporation (IPC).

The 1.4% figure is an unweighted mean based on results from 33 postal operators, including An Post, Canada Post, China Post, Correos, DHL Group, Japan Post, La Poste Groupe, PostNL, Royal Mail, Swiss Post and the United States Postal Service. Comparative figures for 2023 and 2024 are drawn from the IPC Global Postal Industry Report 2025, based on a sample of 48 posts.

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PostNL has begun delivering standard letterbox mail within two days, describing the change as an important intermediate step toward a more sustainable postal service. Next-day delivery will remain available for those sending priority mail.

Maurice Unck, director of Mail NL at PostNL, said, “Where people in the Netherlands used to receive around three mail items per day, that number has now dropped to just three per week. From July 12, the mail deliverer will pass all streets in the Netherlands three days a week as standard.

Continue reading PostNL moves to two-day letterbox mail delivery at Parcel and Postal Technology International.

UK postal operator Royal Mail has announced it has reached an agreement with the Communication Workers Union (CWU) on the deployment reforms to its universal service obligation (USO) and will begin piloting the changes at 240 delivery offices in the coming weeks.

The agreement includes a pay rise and a series of enhanced terms and conditions for delivery and processing CWU-grade staff that joined on or after December 1, 2022.

The CWU will shortly issue a consultative ballot, after which the USO reforms will be rolled out across Royal Mail’s 1,200 delivery offices and this is expected to be complete by December 2026.

Continue reading Royal Mail and CWU reach agreement on USO reform at Parcel and Postal Technology International.

Geopost handled more than 2.2 billion parcels in 2025, a 5% increase year-on-year, as sales remained broadly stable in what the company described as a highly challenging market environment.

Total sales reached €15.8bn (US$18.4bn), up 0.3% compared with 2024. Parcel and express revenues totaled €13.6bn (US$16bn), an increase of 2.7%. Operating profit (EBIT) stood at €466m (US$550m), down €158m (US$186m) year-on-year, reflecting competitive pressure, pricing constraints and cost inflation across the sector.

“Despite a highly demanding market environment in 2025, marked by intense competitive pressure and sustained cost inflation, Geopost delivered solid volume growth,” said Yves Delmas, CEO of Geopost.

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Royal Mail has reported improved delivery performance for both First and Second Class mail in the third quarter of the 2025-26 financial year.

The latest independently verified Quality of Service results, published by the company, cover the period from September 29 to November 30, 2025.

During the quarter, 91.6% of Second Class mail was delivered within three working days, while 98.4% arrived within five working days. For First Class mail, 77.5% of items were delivered the next working day and 96.6% were delivered within three working days.

Continue reading Royal Mail reports improved delivery performance in Q3 2025-26 at Parcel and Postal Technology International.

Australia Post is expanding its Community Postal Agent (CPA) network, adding eight new locations across New South Wales, Queensland, Tasmania, Victoria and Western Australia.

CPAs provide services including stamp sales, prepaid satchels (mailing bags) and packaging, as well as sending and receiving mail and parcels. The company said the expansion is intended to improve local access to postal services, particularly in regional and high-growth areas where demand has increased.

New CPAs have opened in Tully Heads and Mulgildie in Queensland.

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According to the UK charity Citizens Advice, the number of people experiencing postal delays over the peak Christmas period last year was the highest in five years, with 16 million customers reporting a delay.

Of those 16 million, 5.7 million people suffered serious consequences as a result, missing health appointments, fines, benefit decisions and important legal documents, according to the charity.

Among those who send or receive post with Royal Mail, more than a third (36%) said they sent fewer Christmas cards in 2025 because stamps were too expensive.

Continue reading UK peak period postal delays worst in five years, Citizens Advice reports at Parcel and Postal Technology International.

Australia Post is to expand its operations in regional Victoria with the opening of a new post office in Ballarat’s Bridge Mall. Set to open in February, the Ballarat Central Post Office will feature a modern, flexible design with a smaller footprint and an upgraded back-of-house layout to handle increasing parcel volumes.

The new site will offer Australia Post’s full suite of services, including parcel delivery, Bank@Post financial services, identification services and a range of retail products.

Continue reading Australia Post to open new post office in Ballarat at Parcel and Postal Technology International.