Is universal service fit for the next decade? If letter volumes keep falling, can postal operators deliver everywhere, every day, at a price people accept, or does the model need to be redesigned?

Leadership Conference speaker Charles Brewer, group CEO at Pos Malaysia, has the answers. Check out his interview with Alyssia Smith, group content manager for Technology for Marketing  and eCommerce Expo.

You can also hear more from Charles at the Parcel+Post Expo Leadership Conference in:

The Next Decade: Trends Every Leader Must Watch

10:00am-11:00am, Wednesday, September 23

Discover how AI, automation, evolving customer expectations and changing global supply chains are reshaping the logistics industry, as senior leaders explore the trends and capabilities organisations need to build today to stay ahead in an increasingly complex and competitive environment.

Continue reading VIDEO: The next decade – Trends every leader must watch at Parcel and Postal Technology International.

Denmark-headquartered SwipBox has been producing lockers since 2012 and is showing its Infinity locker range at Parcel+Post Expo in Amsterdam.

The Infinity, which was launched in 2019, is an app- and PIN-operated locker with Bluetooth connection, meaning it can be used in areas where internet connection is poor.

In this video, the company’s chief commercial officer, Kasper Cort, and VP of business development, Brian Jonasson, share more details about the Infinity’s features and the learnings gleaned over the past six years that have informed the two new models being unveiled at this year’s expo.

Continue reading INTERVIEW: SwipBox’s Kasper Cort and Brian Jonasson at Parcel+Post Expo at Parcel and Postal Technology International.

Parcel and Postal Technology International was proud to host an exclusive webinar, in association with PostNord and ECUS, titled ‘Winning global trade in uncertain times’, on Tuesday, May 27, 2025.

Rising tariffs, shifting IOSS regulations and geopolitical volatility are reshaping the global e-commerce landscape. As the cost of doing cross-border business increases, smart strategies and agile logistics are no longer optional – they’re essential.

The webinar saw industry experts from PostNord and ECUS, moderated by Last Mile Experts, unpack the latest changes in tariffs and regulatory frameworks like IOSS.

Continue reading WATCH NOW: PostNord hosts exclusive webinar on how to win global trade in uncertain times at Parcel and Postal Technology International.

Federal Labour Minister Steven MacKinnon has called for an end to the ongoing workers strike at Canada Post and has launched an industrial inquiry commission that will have until May 15, 2025 to examine potential ways to reach a new contract agreement between Canada Post and the Canadian Union of Postal Workers (CUPW).

The strike, which began on November 15, is in response to ongoing disputes around pay and working conditions for Canada Post employees.

Continue reading Canada government ends postal strike and launches investigation at Parcel and Postal Technology International.

Kristiāns Godiņš, head of the international service unit at Latvia Post, explains why the post is the perfect partner for e-commerce providers looking to expand in the region, highlighting its logistics and customs clearance services and strategic location near Riga International Airport and its expanded parcel locker network. He also introduces the Bruntor electric cargo scooter equipped with four wheels and a versatile cargo compartment, which adapts seamlessly to various environments. 

Continue reading VIDEO: Latvia Post at Parcel+Post Expo 2024 at Parcel and Postal Technology International.

DPD customers in Milton Keynes will now be able to have their parcels delivered by Ottonomy’s multi-compartment, fully autonomous ‘locker’ robot, Ottobot.

The Ottobot is larger than DPD’s existing autonomous delivery robots, with a maximum payload of 70kg, eight separate compartments for varying parcel sizes and the ability to also collect parcels.

The robot features four-wheel powered swerve drive with independent steering and suspension for maximum maneuverability, while multiple sensors including lidars and cameras and cutting-edge software enable the Ottobot to navigate the most complex environments autonomously.

Continue reading DPD launches autonomous ‘locker on wheels’ robot deliveries in UK at Parcel and Postal Technology International.

Nüwiel’s award-winning eTrailer is the world’s first electric trailer with a patent-granted sensor technology that brings the force transfer between the bike and the eTrailer to zero. The eTrailer can be connected to every bicycle and electric bike within a few seconds. Once connected, the eTrailer automatically adjusts the bike’s speed to match the vehicle in front and enables it to carry 200% more payload without compromising riding comfort. Natalia Tomiyama, founder and CEO at Nüwiel, tells us more.

Continue reading VIDEO: Award-winning e-trailer at Parcel+Post Expo at Parcel and Postal Technology International.

Ahead of the Christmas peak period, Australia Post has added two additional Airbus A321P2F freighters to its fleet to enable it to handle the expected boom in e-commerce volumes.

Operated in partnership with Qantas, the new freighters will operate between the east coast, Perth, Tasmania and Cairns, carrying around 21,000 parcels each.

The freighters coincide with the release of Australia Post’s latest quarterly Inside Australian Online Shopping Report, revealing Aussies are set to capitalize on the upcoming sales events that kick off the nation’s biggest online retail season.

Continue reading Australia Post boosts e-commerce capacity with two new aircraft at Parcel and Postal Technology International.

In a bid to address the challenge of high last-mile delivery costs, Vayu Robotics has launched the world’s first on-road delivery robot that combines the power of modern AI foundation models with lidar-less, low-cost passive sensors.

According to the company, traditional mobile robotics rely on costly lidar sensors and software modules built to do one task at a time, leading to expensive hardware and fragile software unable to handle new scenarios.

Vayu’s robot does the opposite, combining a transformer-based mobility foundation model with a powerful passive sensor that eliminates the need for lidar, enabling the robot to operate autonomously without pre-mapping the roads it intends to drive on.

Continue reading Vayu Robotics debuts world’s first on-road AI-powered delivery robot at Parcel and Postal Technology International.

Amazon has announced that all the energy consumers involved across its operations, including its data centers, corporate buildings, grocery stores and fulfillment centers, was matched with 100% renewable energy in 2023 – seven years ahead of its 2030 goal (set in 2019).

The company is now the largest corporate purchaser of renewable energy in the world, according to Bloomberg NEF, and has invested billions of dollars in more than 500 solar and wind projects globally, which together are capable of generating enough energy to power the equivalent of 7.6 million US homes.

Continue reading Amazon achieves 100% renewable energy goal seven years early at Parcel and Postal Technology International.