Canada Post has announced it has begun work to transform the country’s postal services via two core initiatives: converting the remaining addresses that receive door-to-door delivery to community mailboxes and modernizing its retail network.

According to the post, the initiatives will help to meet the evolving needs of Canadians in a financially sustainable way, and it is working closely with its bargaining agents and the Government of Canada to achieve this.

The move to community mailboxes

While almost 75% of Canadian addresses already receive their mail and parcels through some form of centralized delivery, there are still approximately 4,000,000 addresses that still receive door-to-door delivery services.

Continue reading Canada Post begins work on multi-year transformation program at Parcel and Postal Technology International.

GXO Logistics and London Luton Airport (LLA) have announced a new partnership in which the pure-play contract logistics provider will operate the airport’s first consolidation center. The facility will screen all airside deliveries into the airport.

The partners say that the new consolidation center will streamline efficiency to manage hundreds of thousands of airside deliveries as passenger and delivery volumes continue to rise.

“We are excited to partner with London Luton Airport on its first consolidation center,” said Martin Cooper, managing director for technology and consumer goods at GXO UK and Ireland.

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Royal Mail is preparing for half a million gifts to be returned this week ahead of ‘Takeback Tuesday’ – the busiest day of the year for sending back online purchases following the Christmas season.

According to Royal Mail data, the number of returns is expected to rise by about 25%, with Tuesday set to be the peak day.

This year will be the first where customers will have access to Royal Mail’s new convenient drop-off options, including proof of postage at any of the 115,000 postboxes; 3,500 solar-powered ‘postboxes of the future’ allowing for the return of larger parcels; 8,000 convenience stores across the UK which have become Royal Mail Shop outlets; and 2,600 parcel lockers available in high‑footfall locations such as Sainsbury’s stores and other major retailers.

Continue reading Royal Mail signposts new return options ahead of ‘Takeback Tuesday’ at Parcel and Postal Technology International.

FedEx has opened 68 new FedEx Authorized Shipping Centers (FASCs) at Emirates Post branches to improve the accessibility of its retail services across the UAE.

The FASCs will enable walk-in customers to access FedEx international shipping services without the need for an account, with customers able to ship documents and packages from all emirates.

Nitin Tatiwala, vice president of marketing, customer experience and air network for FedEx Middle East, Indian Subcontinent and Africa, said, “At FedEx, we are committed to delivering outstanding customer experiences by simplifying logistics and making our solutions more accessible.

Continue reading FedEx expands UAE network of shipping centers with Emirates Post at Parcel and Postal Technology International.

International shipping and logistics company InXpress has released a study of 120 Gen Z and millennials across the UK, US, South Africa, Australia, Canada, France, Hong Kong, India and the Netherlands. It found that while price remains the top priority in shipping choices, speed of delivery is a close second.

InXpress’s study of Gen Z and millennial purchasing habits also revealed that 33% of Gen Z consumers consider sustainability “very important” when making purchasing decisions, while 25% consider it “important”.

Continue reading Gen Z and millennials prioritize delivery price over speed, reveals InXpress study at Parcel and Postal Technology International.

Irish postal operator An Post is working with charity Oxfam Ireland to make it easier for people to donate their pre-loved clothes and support global efforts to tackle poverty and inequality.

By using the free PostBack scheme, customers can order a free donation bag from the Oxfam Ireland website, fill it with their unwanted clothes and then either ask for it to be collected from their doorstep by An Post or drop it at their nearest post office.

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Australia Post has partnered with Reo, powered by oOh!media, to trial its first in-store screen retail media network across 60 Victorian locations, enabling advertisers to engage customers at pivotal moments such as sending or collecting a parcel, or when using other Australia Post services.

According to Reo, its retail media solution including hardware, software and services will enable Australia Post to launch its in-store network quickly and efficiently, and Reo’s experienced sales team will assist Australia Post with the media sales.

Continue reading Australia Post to trial in-store retail screen network at Parcel and Postal Technology International.

Malaysia’s national postal and parcel service provider Pos Malaysia Berhad has opened its 50th Pos Shop, continuing its support of local businesses while providing a convenient retail experience for Malaysians.

The newest Pos Shop, situated on Jalan Dato Keramat in Penang, marks the successful delivery of the company’s goal of opening 50 Pos Shop locations nationwide. These outlets have served over 630,000 customers since the concept was first launched in May 2023.

Charles Brewer, group chief executive officer of Pos Malaysia, commented, “We are delighted to unveil our latest Pos Shop outlet to the Georgetown community, offering a convenient and comprehensive retail experience that goes beyond traditional post and parcel services.

Continue reading Pos Malaysia strengthens retail offering with 50th Pos Shop at Parcel and Postal Technology International.

Australia Post has opened its fourth Community Hub @ Post in Williamstown – its first in Victoria – transforming the post office into a modern retail space with an extensive renovation.

The facility features BindiMaps, a world-first indoor navigation tool designed to assist customers with vision impairment or disabilities, as well as contemporary Aboriginal art from Bayley Mifsud with a custom mural for the on-site parcel lockers.

The Williamstown Community Hub offers products from local artisans through Pop Up @ Post, banking through Bank@Post, passport and ID services and all parcel and letter mailing services.

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Australia Post has opened its newest Community Hub @ Post retail outlet in Noosa Heads, Queensland.

The hub will offer new amenities tailored to the local community. These include the post’s first ever Pups @ Post dog-friendly zone with dedicated dog ‘parking’ and a drinking station, as well as products from local SMEs through Pop Up @ Post and a display of locally made surfboards in a nod to Noosa’s beach lifestyle.

The Noosa Heads Community Hub @ Post will continue to offer customers the full range of existing services, including free 24/7 parcel lockers, banking services through Bank @Post and all parcel and letter mailing services.

Continue reading Australia Post unveils third Community Hub retail outlet at Parcel and Postal Technology International.