Three-quarters of global retailers are confident in growing cross-border sales in 2026, despite ongoing geopolitical tensions and operational challenges, according to new research from Asendia.

The company’s report, Beyond Borders: Bridging Customer Experience Ambition and Execution, found that 75% of retailers expect international sales to increase, up from 72% last year. However, 29% of cross-border deliveries are failing to meet customer expectations.

Confidence levels vary by region, with UK retailers leading at 85%, followed by the US at 79%, Asia-Pacific at 73% and Europe at 61%.

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Poczta Polska has launched a procurement process for the acquisition of 2,600 vehicles for its postmen.

The tender is a step toward the company’s objectives of building a new mobility model, designed to provide employees with reliable infrastructure for field work and to standardize the rules and costs of business travel.

The three-year project, valued at PLN 323m (US$89m), is in place to create a system that increases delivery efficiency and the comfort of daily fieldwork for postmen.

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Evri has begun trialing automated guided vehicles (AGVs) at its Rugby hub in the UK, as part of a move to introduce robotics into its internal operations.

The company is testing two AGV power pallets in partnership with Translift Group. The trial marks Evri’s first step in what it describes as its “under the roof” robotics program, focused on automating processes in its hubs and depots.

Currently, workers at the Rugby site move cages and pallets across the facility throughout the day.

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Australia Post has opened a new parcel-focused post office in Yarrabilba, Queensland, as part of efforts to expand and modernize its network in high-growth areas.

The facility is the fourth next-generation post office introduced by Australia Post in the state and is designed to provide faster and more flexible parcel services for local customers.

The Yarrabilba parcels site is dedicated to sending, collecting and returning parcels. The format combines staffed services with self-service options, including 24/7 access to parcel lockers and vending machines offering packaging and mailing supplies.

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drop2shop has partnered with Vinted to expand parcel delivery and returns options for users across the Republic of Ireland.

Under the agreement, Vinted customers can use drop2shop’s network to send and receive parcels. The service will initially be available in and around Dublin before a nationwide rollout over the next six months.

drop2shop, owned by Coll-8, plans to invest €20m (US$23m) over the next three years to grow its network. The company said it expects to reach up to 1,200 locations nationwide by the end of September 2026.

Continue reading drop2shop expands delivery options for Vinted users in Ireland at Parcel and Postal Technology International.

Hutchison Port Holdings Trust (HPH Trust) has unveiled a fleet of zero-emission autonomous trucks in Hong Kong.

The AI-powered innovation is designed for efficient container transportation at all terminals, and supports the city’s objectives of smarter and greener port terminal operations.

The launch ceremony was officiated by Liu Chun San, undersecretary for transport and logistics in the HKSAR government and Ivor Chow, CEO of HPH Trust and managing director of Hongkong International Terminals (HIT).

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Australia Post has opened its largest air and sea hub at Brisbane Airport, equipped with advanced sortation technology to speed up parcel delivery for households and businesses in Queensland.

The 78,000m2 facility is reported to be capable of processing up to 250,000 parcels per day, integrating the post’s speed services, including Express Post and StarTrack premium.

Australia Post Group CEO and managing director Paul Graham was on-site to unveil the new facility, which he said will meet and surpass Queensland’s parcel delivery demands for decades to come.

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UPS and Happy Returns have announced an expansion of the Return Bar network, which now has 10,000 drop-off locations in the US.

The expansion has added 1,700 locations, primarily through new partnerships with Annex Brands and PackageHub Business Centers, and reportedly removes friction across the e‑commerce experience for retailers and consumers.

The companies say the expansion reinforces Happy Returns’ position as the largest consolidated return network in the US, which is reported to be more than three times the size of the next-largest alternative.

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Canada Post reported a loss before tax of C$1.57bn (US$1.15bn) for 2025, marking its largest annual loss on record and highlighting ongoing financial and operational challenges.

The loss widened by C$728m (US$533m), or 86.7%, compared with a pre-tax loss of C$841m (US$616m) in 2024. Revenue declined by C$315m (US$231m), or 4.7%, as parcel volumes dropped significantly during the year.

The corporation said labor uncertainty throughout 2025, along with longstanding regulatory constraints, continued to limit its ability to modernize and compete in the parcel delivery market.

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Royal Mail has published a Quality of Service Improvement Plan, committing to invest £500m (US$676m) over five years to improve delivery performance across its universal service.

The plan follows agreements with the Communication Workers Union (CWU) and Unite CMA on implementing regulatory changes introduced by Ofcom.

A central element is the rollout of a new delivery model, scheduled to begin in May, subject to a consultative ballot by CWU members. The model is designed to address delivery route completion rates, identified as a key factor behind delays.

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