Garrett Bridgeman, managing director and COO at An Post, tells PPTI how technology investments and better services for SMEs are helping it become Ireland’s leading e-commerce delivery company 
How are parcel volumes and online shopping habits evolving and how is An Post meeting those needs?

The rise of online shopping in Ireland is quite extraordinary and in the last 5-6 years we’ve seen our parcel volumes increase by about 300%. When Covid came around, parcel volumes went from 300,000 parcels a week to 600,000 parcels a week overnight, and what we’ve seen since then is there has been a steady march and the market is absolutely growing as whole.

Continue reading EXCLUSIVE: “E-commerce is giving postal operators a bright future that is only going to grow” at Parcel and Postal Technology International.

After the connect2posts Summit in Berlin, Germany, PPTI spoke with Carlos Setien, innovation manager at the International Post Corporation (IPC), who shared his insights on the value of intimate, expert-led forums, the evolving regulatory landscape in the EU, and how IPC supports postal operators in meeting rising consumer expectations. Carlos also highlighted the central role of innovation in the postal sector and how international collaboration can help operators deliver shared solutions more efficiently

Why are events such as the c2p Summit important for the IPC?

Continue reading EXCLUSIVE INTERVIEW: Carlos Setien, innovation manager at International Post Corporation at Parcel and Postal Technology International.

Retail Economics, in partnership with Metapack, published its Ecommerce Delivery Benchmark 2026 report at the beginning of February, highlighting how increased AI adoption is shaping e-commerce and delivery trends.

Parcel and Postal Technology International’s editor, Hazel King, sat down with Richard Lim, the CEO of Retail Economics, at The Delivery Conference in London on February 3, to discuss the report in more detail.

Continue reading EXCLUSIVE INTERVIEW: Richard Lim, CEO at Retail Economics at Parcel and Postal Technology International.

After the connect2posts summit in Berlin in January, PPTI caught up with Christian Oestergaard, lead visionary and senior group strategist at PostNord. He spoke to us about the importance of strong industry collaboration, meeting the challenges of rising consumer demand for convenient delivery solutions, and how technology is needed to solve the resilience challenges of the future

Why are industry events like the c2p summit important for postal and parcel operators globally?

Continue reading EXCLUSIVE INTERVIEW: Christian Oestergaard, PostNord at Parcel and Postal Technology International.

Driving for work is one of the most dangerous activities employees undertake, and it’s unavoidable in the logistics sector. From the lightest urban delivery vehicles to the heaviest long-haul trucks, safer driving policies are contending with strict schedules, unpredictable conditions and quickly escalating parcel volumes. And there’s no simple solution to those challenges.

Predictably, safety is a strategic priority for fleets, according to Teletrac Navman’s UK product manager, Barney Goffer. Within the logistics sector, Teletrac Navman supports more reliable deliveries while cutting operational costs.

Continue reading FEATURE: Improving driver safety with the right in-vehicle technology at Parcel and Postal Technology International.

According to Geopost’s 2025 E-Commerce Trends e-shopper barometer, home remains the top delivery location of choice for consumers, despite the rising popularity of out-of-home (OOH) solutions.

However, despite home delivery being the mainstay of the logistics sector, challenges remain. A 2025 Sendcloud report, for example, found that 57% of UK shoppers encountered a delivery issue in 2025, nearly a quarter (23.6%) reported late deliveries, and 17.9% had parcels left in insecure locations.

The challenges affecting last-mile home delivery performance include balancing the need for cost efficiency against rising customer demands in a difficult labor market.

Continue reading FEATURE: How to reduce failed deliveries and operational costs in the last mile at Parcel and Postal Technology International.

President Trump’s tariffs announcement in April sent shock waves around the world, especially among e-commerce retailers and brands. Months on from that announcement, the lack of clarity about what, when and how – and even if the various proposed tariffs will apply by peak – has left many retailers struggling to understand how to prepare.

“There is still so much uncertainty surrounding how the new tariff regime is going to be implemented, and how it’s actually going to impact global trade, that it’s hard to plan,” says Bob Hoyler, global insight manager at Euromonitor International.

Continue reading FEATURE: The impact of changing tariffs on e-commerce peak volumes at Parcel and Postal Technology International.

For any business owner, making large-scale changes to existing sorting operations can seem risky. Running a business around the clock to tight deadlines leaves no room for downtime, and disruption can mean more than disappointed customers and additional costs; it can lead to the loss of major clients who won’t accept the impact on their business.

It’s this perceived risk that leaves companies struggling with mail recognition tech that doesn’t deliver. Solutions based on machine learning or AI are, in reality, ongoing experiments; demonstrations given limited subsets of problems to generate interest or investment.

Continue reading SPONSORED: Transforming the postal service with proven AI at Parcel and Postal Technology International.

Kelly van der Weg, managing director of Spring Global Delivery Solutions UK, explains how the company helps retailers overcome complex cross-border e-commerce challenges
Tell us about Spring GDS and how it has developed.

Spring GDS was established around 25 years ago, and we have evolved throughout the years. The most recent impactful change happened around six years ago when PostNL and Spring GDS decided to separate the business with a clear focus on e-commerce in global regions.

Continue reading SUPPLIER INTERVIEW: Kelly van der Weg, managing director of Spring Global Delivery Solutions UK at Parcel and Postal Technology International.

Already under pressure from strict deadlines and rising volumes, the parcel and postal sector now finds sustainability a uniquely complex challenge to solve – and it’s a priority, too. If today’s growth continues without operational change, the World Economic Forum forecasts a 61% increase in city-based delivery vehicles by 2030, accounting for around 54% of transportation emissions while contributing to congestion and air quality issues. Mitigating these effects requires more than just fuel alternatives for traditional fleets.

Continue reading FEATURE: Robotics opportunities in warehouses and the last mile at Parcel and Postal Technology International.