Search Results: customer (3887)

Dick Stead, executive chairman for Yodel, talks to Postal Technology International about the improving standards at the company and the efforts being made to repair a damaged reputation

Paul Richardson, managing director of Specialist Services at DHL Supply Chain, discusses how a collaborative approach at the Gatwick Logistics Consolidation Centre has created a beneficial solution at the airport

Is the European Commission on the right road to providing choice and change in cross-border e-commerce deliveries? Brendan Pittaway examines the progress made so far

Michael Lierow examines the opportunities for e-tail giants, small and medium-sized companies and third-party logistics providers in the growing e-commerce market

Pól Sweeney, managing director Europe & CTO, Airclic shares his thoughts on how postal operators can improve consitnecy through automation

Paul Galpin, managing director of P2P Mailing, outlines the importance of developing a customer-friendly returns platform if customer relationships are to be nurtured and extended beyond the festive period